First on the Scene (FOTS)

Choose an upcoming date on this page and click Book this course. This adds the course to your basket. Then go to checkout, enter your details and pay. If no dates are listed, click Request dates & pricing or send us an enquiry and we will tell you when the next course runs.

At checkout you can pay securely online by card. If you are booking for a company, you can instead choose Invoiced by email and we will send an invoice with payment details. You receive an order confirmation email with your receipt once the booking is made. Your card details are handled by our payment provider and are never stored by Echelon.

All prices and payments are in UAE dirhams (AED), and we only charge the AED price shown. If your card was issued outside the UAE, your bank or card provider may convert the amount into your own currency at its own exchange rate and may add fees. We do not set or control those rates, so please take any questions about conversion or extra charges up with your bank.

You receive an order confirmation straight away. Once you are booked on, we send you a joining instructions email. It contains the full details of your course, along with any pre-course reading. Keep it, because it is your guide to attending. If it has not arrived, check your junk or spam folder first, then message us and we will resend it.

The full course details you need to attend, such as where and when to arrive, what the day involves, what to bring, and what to do before you come, together with any pre-course reading for your course. If anything is unclear after you have read it, contact us and we will help.

Where your course has pre-course reading, it is included in your joining instructions email. Please complete it before you attend, as it helps you get the most from the day and keeps the course moving at a good pace.

First on the Scene (FOTS) runs for 1 day. Your joining instructions confirm the start and finish times for your date.

The venue and timings are confirmed for your date, shown next to the date where it is listed and set out in full in your joining instructions email. If you would like the course at your own site for a group, ask us and we will look at what is possible.

If you see Enquire for dates, the next course date is not published yet. Click Request dates & pricing to message us on WhatsApp, or send an enquiry. We will let you know when it runs and how to book.

Yes. For a group or a company booking, get in touch and we will set it up with you, including invoicing if you prefer. If you are booking for another person, tell us their name and email so their joining instructions reach them.

Please contact us as soon as you can, by WhatsApp on +971 50 140 5593 or by email at operations@echelonmedicalsolutions.com, and we will go through the options with you. Our terms set out how changes and cancellations work.

Message us on WhatsApp on +971 50 140 5593 or email operations@echelonmedicalsolutions.com. A clinician reads every enquiry, and we usually reply within one working day.